TALK TO THE EXPERTS TODAY,CALL: 01865 339 353
FREE DELIVERY
WINES OFF THE BEATEN TRACK

Trailblazing Wine's Small Print and Terms and Conditions of Business.

  1. By placing an order with Trailblazing Wine, you are confirming that you are 18 or older. It is illegal for us to sell alcohol to anyone under the age of 18.
  2. We reserve the right to cancel any orders we cannot fulfil for any reason. We will contact you by email to explain why and refund any money you have paid to us for that order.
  3. When you give Trailblazing Wine your credit or debit card details you are confirming that, you are either the card holder, or that you have permission from the card holder to use the card for the purpose of placing / ordering alcohol.
  4. Wines are shipped direct from source. Once a confirmation of availability is made by the grower we will arrange a collection within 24 hours. Once the collection is arranged you will receive full details to track your order. For "Wine Search" requests we will provide a status update within 24 hours. At this point we will either advise a quote for 12 bottles (9  litre equivalent) including delivery or advise if the wine is unavailable.  If a request to purchase is made then a delivery schedule will be advised and full tracking details will be made available.
  5. The minimum order is 12 bottles of a single wine. The exception is Club Wines which can be purchased in any quantity from one bottle.
  6. The standard delivery charge in the UK is FREE for Explorer members and above. Standard delivery is free for 12+ bottles or £10. International delivery is available and prices will be quoted separately. 
  7. If your order goes missing between despatch and delivery, or is damaged upon arrival, we will send you a replacement order as soon as we are able. If for some reason we are unable to despatch your replacements within 7 working days, we will offer you a full refund. For these purposes, delivery takes place when products are left at your delivery address or with someone else in accordance with your instructions.
  8. We take the privacy of our members and customers very seriously, we will only pass your details on to 3rd parties when necessary to fulfil your order, e.g. Your delivery address and mobile / contact telephone number will be given to our packing staff and carrier.
  9. For your own safety we reserve the right to contact your card issuer for the purpose of carrying out security checks.
  10. Any promotions, discounts, or vouchers are single use only and are not to be used in conjunction with any other promotion, discount or voucher unless otherwise stated.
  11. Products offered by us are displayed on our website in 'real time'. This is to say that, any product, may be withdrawn from offer without notice.
  12. All of our wines are covered by our money-back-guarantee. If you are unhappy with the wines, then we will give you your money back. Please note that if you need to return your wines to us, we will arrange collection (you will need to call us during office hours to request a returns label).


TALK TO THE EXPERTS TODAY,CALL: 01865 339 353
FREE DELIVERY / WINES OFF THE BEATEN TRACK
SEE OUR DELIVERY DETAILS